Verify Your Kesino Account
Verification protects your balance and keeps your account secure. We ask for a government-issued photo ID and a selfie taken at the time of submission — not a stored photo. Upload both through the Verification section under Account Settings. Our team reviews submissions and updates your account status once the documents clear. A verified account unlocks the full withdrawal flow and removes
any holds on your balance. Think of it as the lock on your wallet, not a barrier to using it.
- Go to Account Settings — Find the Verification tab inside your account settings on mobile or desktop.
- Upload your ID — Submit a clear photo of a government-issued ID — national ID card or passport both work.
- Submit a live selfie — Take a selfie at the time of upload so we can match it to your document.
- Wait for confirmation — We review your documents and update your verification status; you will see the change reflected in your account.